Refund Policy

DukeMeds.com tends to footsteps in complete customer pleasure and satisfaction and hence considering it the pharmacy has put-in certain policies to assure customer hassle free shopping and that to at ease. If in a misfortune event, a customer seeks for a refund, then he/she is absolutely eligible and to make a claim referring the same. However, there are certain assured terms and condition under which it should be claimed, probably.

Even a person can impinge claim if the ordered product is handed over in a discredited or faulty term- all and in damaged condition.

Return policy

Even in the case if the product is embarked wrongly or if the product is incurred wrongly, then we literally re-shipped your whole consignment freely – without any additional cost.

Cancellation

In case of Erroneous or overdue of product than all merchandise should be returned within 15 days of receipts for full refund.

Procedure for Refund

Firstly, Refund will be provided to you by an Authorization number that you can make avail by emailing us on dukemeds@gmail.com or else by contacting our customer care executor’s on XXXXXXXXXX only.

Secondly, make sure that you put in the valid accurate order number and reason for order cancellation in the refund call approach.

For any further queries or aid you are free to connect with our customer care support they are avail to serve you 24/7.